Fewer Things, But Better

DevRev

Effortless

October 17th, 2024

Bay Area

Levi's Stadium, Santa Clara

10:00 AM PDT

Our Sponsors

Why you should attend

Learn how AI and Design are put together and redefining SaaS 2.0

Customer relationship is way beyond buyers and sellers. In this conference, we will make a case for the essentials to modernize the fractured enterprise. And how AI begins with end users and customer support.

For every $1 of SaaS license, $4 are spent on implementation and maintenance. This is the opportunity for SaaS 2.0: doing more so you can do fewer things but better.

Meet our speakers

We've an amazing lineup of leaders, shaping the future of business and technology.

Vinod Khosla

Founder, Khosla Ventures

Dr. Harrick Vin

Chief Technology Officer, Tata Consultancy Services

Georg Petschnigg

SVP and Head of Product Design, The New York Times

Anja Manuel

Co-Founder and Partner, Rice, Hadley, Gates & Manuel LLC

Ethan Mollick

Associate Professor, The Wharton School

Navin Chaddha

Managing Partner, Mayfield Fund

Abhay Parasnis

Founder & CEO, Typeface

Dheeraj Pandey

Founder & CEO, DevRev

Shilpa Kolhatkar

Global Head of AI Nations, NVIDIA

Phil Verghis

Founder, Verghis Group

Rajesh Barde

VP, Head of Finance Technology, S&P Global

Dharam Rai

VP Global Customer Success, Support, and Experience, Sonos

Vishnu Ravikumar

VP Strategy & Planning, Velocity Global

Manoj Agarwal

Co-founder & President, DevRev

Nora Herting

Co-Founder and CEO, ImageThink

Michael Fischbach

Associate Professor, Stanford University

Vinod Muthukrishnan

Former COO,Uniphore

Mollie Holland

CVP Customer Experience, DevRev

Michael Machado

CVP Product and Brand, DevRev

Paul R. Nobile

Senior Director Customer Experience, ActionIQ

Mike Robbins

Motivational Speaker & Author

Hari Bayireddi

President, COO, and Co-founder, Phenom

Meghna Punhani

CVP Business and People Operations, DevRev

Jeff Applebaum

President, Chutzpah Entertainment

Ahmed Bashir

CVP Engineering, DevRev

Chelsey Fewer

Principal Support Engineer, Bolt

Áthila Armstrong

Head of Design, DevRev

What is Effortless

The only industry conference that brings AI and Design together

Discover

AgentOSHow AI augments your people in the agentic enterprise

Leading through changes

What zero-risk one-click migration could look like for you

Case studies

How multi-million dollar Zendesk and Service Cloud transitions were done

Inspire

Productivity

What collaboration beyond Slack and Teams looks like with SaaS 2.0

Sharing

What knowledge discovery could look like with modern search and analytics

Learning

How users, support agents, PMs, and developers learn together… and fast!

Participate

Hands-on workshops

Including good design thinking when implementing AI.

Panels

Learn about change, knowledge graphs, ROI of AI, and AI in life sciences

Certifications

Bring your practitioners along, so they can learn to fine-tune search, build dashboards in minutes, and prompt foundation models for personalized workflows

What to Expect

Learn how machines work with humans seamlessly — ultimately giving us our nights and weekends back.

Support and CX Leaders

AI-native CX goes beyond ticketing

Product and Engineering Leaders

Modern Product Management that goes beyond epics, user stories, and user analytics

Insightful sessions by industry leaders

Agenda

09:00 AM - 09:45 AM

Registrations and Breakfast

09:50 AM - 10:05 AM

WelcomeWelcome to Effortless Mumbai 2025! Explore the future of SaaS 2.0—where AI and design converge to simplify, innovate, and empower enterprises

10:05 AM - 10:30 AM

Opening KeynoteComputer and the Human: A Case for Team Intelligence

10:30 AM - 11:25 AM

Product KeynoteExperience conversational AI at work

11:25 AM - 11:55 AM

Industry PanelConversational AI for Customer Experience

11:55 AM - 12:20 PM

Reshaping client relationships in the age of AI

12:20 PM - 12:25 PM

Announcements about the engagements during lunch

12:30 PM - 01:30 PM

Lunch

01:30 PM - 03:20 PM

Breakout sessionsAn engaging mix of product and topic-focused discussions offering actionable insights and fostering collaboration to drive SaaS 2.0 success. Scroll down for more details

03:20 PM - 03:50 PM

Break

03:50 PM - 03:55 PM

Raffle - stand a chance to win Airpods 2 Pro

03:55 PM - 04:05 PM

DevRevUPractical training, exclusive networking, product roadmaps, certifications, and solutions tailored for customers and prospects.

04:05 PM - 04:35 PM

Fear of Messing Up: Journey to embrace AI in enterprises

04:35 PM - 04:40 PM

Contest Winner AnnouncementsAnnouncing the winners of our raffle and top performers from the Superuser & Essentials workshops!

04:40 PM - 05:00 PM

Closing KeynoteThinking six moves ahead: Gukesh Dommaraju, the youngest World Chess Champion, in an inspiring fireside chat with Dr. Srivatsa Krishna, All India IAS topper and the first serving IAS officer to earn an MBA from Harvard Business School. Together, they will share their unique insights on innovation, strategy, and foresight, to inspire bold moves ahead.

05:00 PM - 05:05 PM

Thank You